We do not offer refunds, but we do offer exchanges. If we are unable to exchange, then a refund will be provided. The customer should report any problems with the product to our WhatsApp at +92-3111122139 within 7 days, and our customer representative will guide you further.
If the wrong size has been delivered, the customer will only be offered an exchange. If the wrong size was a mistake made by the customer during the ordering process, the customer will be liable to pay shipping charges.
In the case of a wrong or defective product being delivered, the customer has the right to an exchange. If the customer believes the product is outdated, old-fashioned, has an old design, or the wrong fabric was used, a return or exchange will not be applicable, as all information regarding product fabric and design is mentioned on our website.
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